Frequently Asked Questions

  • Why should I choose a Chesney's Bridal gown?

    Choosing a Chesney’s bridal gown means choosing the artistry of an independent designer who creates every gown with care, passion, and attention to detail. Each dress is thoughtfully crafted from the finest fabrics and can be fully customized to reflect your unique style. With a personal consultation directly with Chesney, you’ll have a gown that is not only beautifully made but also truly your own—designed to make you feel confident, radiant, and unforgettable on your wedding day

  • How many sizes does a gown come in?

    All of our gowns are fully customizable to each bride, meaning every size is available. If your body changes after ordering and the gown no longer fits perfectly, we offer professional alterations to ensure your dress is refitted flawlessly.

  • Does Chesney's Bridal offer customization to gowns?

    Yes! All of our gowns can be fully customized to reflect the vision of each unique bride. Whether it’s changing the fabric, adding appliqués or embroidery, adjusting the length, incorporating sleeves, or refining the smallest details, your gown will be tailored just for you. Every design change is discussed in a personal consultation with our designer, Chesney, to ensure your dream gown comes to life exactly as you imagine.

  • What do I need to bring to a fitting?

    For your fitting, we’d love you to bring along the shoes you plan to wear on your wedding day, as well as any shapewear or undergarments (like your chosen bra) that you’ll be wearing with your gown. This helps us ensure the fit, length, and overall look are just right. If you’re still deciding on shoes or undergarments, don’t worry—we’ll guide you through your options so you feel completely comfortable and confident in your dress.

  • Does Chesney's Bridal offer alterations?

    Yes! As a small, boutique business, our designer personally attends to every bride and offers custom alterations on all gowns—even those from outside our collection—for brides across Perth. This ensures every dress fits beautifully and is tailored perfectly to your body and vision for your special day.

  • What is your returns policy?

    Each Chesney’s gown is lovingly made to order and tailored just for you, which means we’re unable to offer returns or refunds. To ensure your dress is exactly as you’ve dreamed, we work closely with you through a personal consultation with our designer, guiding every detail so your gown feels perfect for your special day.

  • How early should I book my first consultation for a gown?

    We recommend booking your consultation at least 6–12 months before your wedding. This allows plenty of time for design, production, and fittings, so your gown is perfect for your big day.

  • How long does it take to make a custom gown?

    Every Chesney’s gown is made to order with care and attention to detail. Typically, it takes around 12–20 weeks from consultation to completion, depending on customization. We recommend booking early to ensure your gown is ready in time for your special day.

  • Do you offer fittings and how many are included?

    Yes! Our designer personally attends to every bride for fittings. Typically, 2–3 fittings are included to ensure your gown fits beautifully and comfortably. Additional fittings can be arranged if needed.

  • How do I care for my gown after the wedding?

    We recommend professional dry cleaning and careful storage in a breathable garment bag. Following these steps will help preserve your gown as a cherished keepsake for years to come.”